This Privacy Policy describes the personal information CMC Energy Services, Inc. (“CMC Energy”, “we”, “our”, or “us”) collects when you use the CMC Energy website at https://www.cmcenergy.com/ (the “Website”), how we use this information, with whom we share it, and the choices you have in connection with this.
The Information We Collect and Use
Through your use of the Website, CMC Energy will collect personal information, which is information that identifies you directly or indirectly as outlined below.
Information Collected From You
As you use the Website, CMC Energy will collect personal information when you:
- Contact Us. When you sign up for our marketing communications, we collect, from you, your identifiers (name, telephone number (mobile and/or company), company name, email address), and anything you include in your message to us. We share this information with our third-party email marketing provider to facilitate the communication with you. We use this personal information to send you emails, calls and/or text messages regarding our general information and updates. You may opt-out of receiving marketing emails from us by clicking the “unsubscribe” link provided with each email. You may opt-out of text messages by replying to any text message with the word “STOP.” Please note that we will continue to send you notifications necessary to the Website or as requested by you.
- Refer a Friend. When you refer a friend through the Website, you must have permission from the friend to provide their information to us for us to send them communications regarding our services or the utility services of our partners. When you fill out the friend referral form, we will collect your identifiers (name, telephone number and email address), and the referred individual’s identifiers (name, telephone number, email address), and any comments or questions you decide to include in your submission. We will use this information to service to contact your friend regarding our services or the services of our partners.
- Schedule Online. When you schedule an appointment by clicking a link on the Website, we will collect from you, or through the third party with whom you directly schedule the appointment, your identifiers (last name, address, confirmation number, or account number (as selected by you)). We will use this information to facilitate the scheduling of the appointment.
CMC Energy may also use your personal information collected for the above purposes to efficiently maintain our business, to comply with the law, and for other limited circumstances as described in HOW WE SHARE YOUR INFORMATION.
Information Collected Automatically
When you visit our Website, we use cookies and other similar technologies to: (i) enable the website to function properly; (ii) track you within the website; (iii) enhance user experience; (iv) conduct analytics to improve the website; (v) prevent fraudulent use of the website; (vi) effectively market to you, and (vii) diagnose and repair technical errors with the website and, in cases of abuse, track and mitigate the abuse. Thus, cookies might store information about you, your preferences, or your device, such as:
- Usage information. We use cookies to collect information about your interaction with our website and online content, such as pages visited, frequency of access, time spent on each page, and referring website details. We use this information for analytics and marketing purposes.
- Location Information. We use cookies to collect information about your location, which may be determined through your IP address. We use this information to provide website functionality such as finding an energy provider near you. You can adjust your consent to providing location information in your browser settings.
- Device information. We use cookies to collect certain information about the device you use to access the website, such as hardware model, operating system, browser, and device preferences. We use this information for analytics and marketing purposes.
Cookies and other trackers used on our Website include:
- Google Analytics. For the Website, we use Google Analytics to collect information on your use of the Website to improve our Website. In order to collect this information, Google Analytics may set cookies on your browser, or read cookies that are already there. Google Analytics may also receive information about you from applications you have downloaded that partner with Google. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to our Website or to another application which partners with Google is governed by the Google Analytics Terms of Use and the Google Privacy Policy, available for review here. To prevent your data from being used by Google Analytics, you can download the Google Analytics opt-out browser add-on for Google Analytics which can be found here.
- ZoomInfo. We use ZoomInfo to identify you as a business lead for business-to-business sales, marketing, recruiting, or business development activities. ZoomInfo analyzes website header information and compares it with the information it maintains in its database to provide your name and business contact information so we may use it as a business lead. For more information regarding ZoomInfo’s privacy practices, please visit its Privacy Center.
- Cloudflare. We use Cloudflare to improve our Website and better understand how you interact with the Website. The information Cloudflare processes may include but is not limited to IP addresses, traffic routing data, system configuration information, and other information about traffic to and from Customers’ websites, devices, applications, and/or networks. For more information regarding Cloudflare’s privacy practices, please review its Privacy Policy.
- YouTube. We use YouTube (owned by Google) as our video platform to embed content from YouTube on our Website. YouTube places its own cookies on your device when you visit part of our Website where a YouTube video is embedded. YouTube uses these cookies to track viewing statistics and assign a unique identifier to the device on which the video is viewed, enabling YouTube to recognize the device. This data is collected by Google. Google can use this data to show relevant advertising and for its own promotional purposes in accordance with Google’s Privacy Policy. The Google cookies also allow YouTube and its partners to show you advertisements on and outside of YouTube. To opt-out of this sharing and displaying of YouTube ads, visit Your data in YouTube, where you can clear and control the information YouTube collects on you. The YouTube videos on our site may also use local storage objects (LSOs) to store preferences like volume control. LSOs are different from browser cookies because of the amount of, type of, and how data is stored. To learn how to manage privacy and storage settings for Flash cookies click here.
- Facebook Pixel. We use Facebook Pixel to customize our advertising and to serve you ads on your social media based on your browsing behavior. This allows your behavior to be tracked after you have been redirected to our Website by clicking on the Facebook ad. The Facebook Pixel stores a cookie on your device to enable us to measure the effectiveness of Facebook ads for statistical and market research purposes. We do not have access to the information collected through the Facebook Pixel. However, the information collected via the Facebook Pixel is also stored and processed by Facebook. Facebook may link this information to your Facebook account and also use it for its own promotional purposes in accordance with Facebook’s Data Usage Policy. The Facebook Pixel also allows Facebook and its partners to show you advertisements on and outside of Facebook. You can opt-out of displaying Facebook ads visiting your Facebook Ad Settings, and you can clear and control the information third parties share with Facebook in your Off-Facebook Activity page. If you do not have a Facebook account, you can opt-out of Facebook ads through the Digital Advertising Alliance.
- Hubspot. We use HubSpot to analyze the data traffic on our Website and your behavior while using our Website. We use this information to gain valuable insights into user behavior on our Website to improve our Website. For more information on Hubspot, please review its privacy policy. We also use Hubspot to send our emails and to track the behavior of our email recipients. With the help of Hubspot’s conversion tracking, we can analyze whether a predefined action took place by an email recipient, such as opening our email, in order to better adapt and distribute our emails. For more information on Hubspot, please review its privacy policy. You can disable email tracking by disabling the display of images by default in your email program.
In general, to disable cookies and limit the collection and use of information through them, you can set your browser to refuse cookies or indicate when a cookie is being sent.
How We Share Your Information
General Information
CMC Energy may share the personal information identified in this Privacy Policy in the following instances:
- Within CMC Energy. Where necessary, CMC Energy will share your personal information within CMC Energy in order to efficiently carry out business and to the extent permitted by law.
- With service providers. CMC Energy will share your personal information with service providers that perform services on CMC Energy’s behalf. These service providers include our IT support and security, email marketing provider, business lead generation provider, website hosting provider, client relationship management platform provider, and email provider.
- With Energy Providers. CMC Energy will share your personal information with your energy provider to assist with providing its services to you and to the energy provider.
- In the event of a corporate reorganization. In the event that CMC Energy enters into, or intends to enter into, a transaction that alters the structure of CMC Energy, such as a reorganization, merger, acquisition, sale, joint venture, assignment, consolidation, transfer, change of control, or other disposition of all or any portion of our assets, CMC Energy would share your personal information with third parties, including the buyer or target (and their agents and advisors) for the purpose of facilitating and completing the transaction.
- For legal purposes. CMC Energy will share your personal information where legally required, in response to court orders, law enforcement or legal process, including for national security purposes; to establish, protect, or exercise our legal rights, as required to contracts; to defend against legal claims or demands; to detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person; or to comply with the requirements of any applicable law.
We Do Not Track
We do not support Do Not Track (DNT). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
Information Security
CMC Energy implements and maintains reasonable security measures, including access controls, to help protect the personal information that CMC Energy collects and maintains. However, unfortunately, we cannot guarantee that our security measures will prevent malicious attacks to our systems 100% of the time.
Age Restriction
The Website is not intended for individuals under the age of eighteen (18).
Changes to this Privacy Policy
CMC Energy may change this Privacy Policy from time to time. We will post the changes to this page and indicate the date the changes go into effect. We encourage you to review our Privacy Policy to stay informed. If CMC Energy make changes that materially affect your privacy rights, we will notify you with a prominent post on the Website and obtain your consent, if required.
Contact
If you have any questions about this Privacy Policy, please contact us.