Investing in the customer relationship

The success of your energy-efficiency program depends on finding ways to satisfy customers at every stage of their energy-saving journey.

With decades of field-tested experience with utility customers, CMC speaks the language of the people your programs serve, and knows how to use technology and feedback to improve our processes so we can deliver even more value for your program.

Our proven engagement process helps to build relationships with customers through continuous outreach and education. The result? A seamless, satisfying experience for them – and better long-term performance for your program.

CMC Customer Engagement Touch Points

Customer Engagement
Customer Engagement