Becky Eshbach, senior director, customer experience

2024 brings new opportunities for CMC, and to help achieve them we welcome Becky Eshbach, senior director, customer experience. Becky will be leading CMC’s efforts to maximize how we communicate with customers and to funnel more customers into our program pipeline. Let’s learn more about Becky!

Can you tell us a little bit about your professional background?
I have served as a leader for more than a decade within the marketing, strategy, community relations, communications, sales and customer service functions in the energy space. In these roles I have provided critical strategic input and leadership, always advocating for the interests of the employees and customers. I have almost 20 years total experience in the energy and utility space. I am a lifelong learner, always seeking out the latest techniques and advancements to assist in formulating a strategic roadmap. I hold a B.S. in Information Technology and Environmental Science, an M.B.A., as well as certifications in project management and strategic communication.

How did you learn about CMC Energy Services?
CMC Energy Services has an outstanding industry reputation. CMC’s services have been—and are currently utilized—at UGI Utilities, where I previously worked.

What interests you the most about CMC and its vision and values?
All facets of CMC’s vision and values are perfectly in sync with my own: sustainability, humility, the advancement of women, innovation and inclusion. In my prior role, I also served as the business lead for UGI’s women’s employee resource group, connecting and providing opportunities for advancement for women in the corporate energy space. Additionally, my family and I devote dozens of hours and thousands of dollars in financial support each year by volunteering and supporting our local community – helping those most in need. I strongly believe in helping others, advocating for those in need, and supporting sustainable and strong communities.

The Eshbach family!

What do you do with your free time?
Most of my free time is spent with my family: my husband, Eduardo, and my daughter’s Emma (10) and Nora (6). I enjoy coaching my daughter’s sports teams including soccer, basketball and lacrosse. We also try to spend as much time as possible outdoors enjoying nature, whether that be plodding in the creek at our home, hiking at a local park, tending to our vegetable garden, visiting the Jersey shore, or going for a family bike ride. I also very much enjoy creating flavorful meals and baked goods in the kitchen, as well as reading.

Design and artwork by Becky.

Do you have any hidden talents you’d like to share?
A few times a year, as time allows, I love to do chalk art for local festivals and holidays/events.

As a sports crazy company, what teams do you support?
I am a Philly sports fan, all the way! I challenge you to know more about the sport of baseball than me!

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