Simple is smart: CMC’s ERMS Digital Platform

Windows of opportunity close very quickly in a high-volume utility program environment if you can’t share timely information easily and accurately. That’s why we developed ERMS – CMC’s comprehensive digital platform.

Easy to use and accessible from any desktop or mobile device, ERMS (Energy Reduction Management System) helps improve program efficiency, shorten customer response time, and uncover insights that can help your program grow.

Packed with convenient features and powerful automation and data analysis capabilities, the CMC Digital Platform lets users spend less time gathering data and more time using it to solve problems and uncover opportunities for your program.

ERMS Key Features and Benefits

Powerful data tools

Enables timely access to robust, accurate, and consistent data from virtually any mobile or desktop device.

Streamlined workflow

Bridges the work of program managers, field personnel, customer service representatives, and other partners to produce a seamless, shared stream of current information.

Intuitive interface

Delivers a paperless experience that encourages customer engagement and makes it easier to collect and analyze data, spot trends, and forecast.

Time-saving automation

Incorporates powerful automation features that speed data collection, allowing field personnel to focus on serving customers.

Instant analysis and coordination

Generates on-the-spot reports, real-time audit results, instant trade ally work orders and schedules, and more.

Seemless technology integration

Integrates with Customer Care Center technology and customer work flow to improve program implementation and deliver more value for customers.